How we collect, use and protect your information
Effective date: September 30, 2026
RGV Pet Cremation & Funeral Home provides pet aftercare services and memorial merchandise. This policy explains what information we collect through this website and how we use it.
When you contact us, request services or place an order, we collect the information you provide: your name, email address, phone number, mailing address, and details about your pet. Payments are handled by secure third-party payment processors; we do not store your card numbers on our systems.
We use your information to provide and schedule our services, respond to your questions, fulfill and ship orders, and send updates about services you have requested. We do not sell or rent your personal information to anyone.
We share information only with the service providers needed to serve you: payment processors, shipping carriers, and the software platform that operates this website. These providers may only use your information to perform services for us.
This site may use cookies and basic analytics to understand how visitors use it. You can control or delete cookies in your browser settings.
You may ask us at any time to see, correct or delete the personal information we hold about you by contacting us using the details below. We keep records only as long as needed for our services and legal obligations.
This website is not directed at children under 13 and we do not knowingly collect their information.
By checking the box on the web form, you are agreeing to receive customer care messages from RGV Pet Cremation. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://rgvpetcremation.com/p/privacy-policy to see our privacy policy and https://rgvpetcremation.com/p/terms-of-service for our Terms of Service.
Checking the box is optional and is not required to use our services. We use your mobile number only to send the customer care messages you agreed to receive. We do not sell, rent or share your mobile number, text messaging opt-in data or consent with third parties or affiliates for marketing or promotional purposes. The sharing described in this policy excludes text messaging opt-in data and consent; this information will not be shared with any third parties.
If we update this policy, the new version will be posted on this page with a new effective date. Questions are always welcome:
Phone: 956-633-5404
Email: rgvpetcremation@gmail.com
Address: 3550 N. Birch St, Pharr, TX 78539